Adding tracking information to an order

1

From your Shopify admin, go to Orders, then open an order that has a fulfillment status of Partially fulfilled or Unfulfilled.

2

From the order details page, click Fulfill items (if rather than this you see an option to Buy postage and fulfill items, you may click Continue next to it instead):

3

In the Tracking information section, enter your shipment's tracking number:

4

Shopify might recognize the tracking number format and choose a shipping carrier for you. If it doesn't, or if it chooses incorrectly, then choose your shipping carrier from the Shipping carrier drop-down menu. If your carrier isn't fully supported by Shopify, select Other:

5

Finally, click Fulfill items:

6

If you selected "Other" as your Shipping carrier, from the order details page click on More actions > Order lookup. On the next page, select the Shipping company from the drop-down menu, then click Save: